SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market. Sugar is deployed by over 1.5 M individuals in 120 countries and 26 languages.

SugarCRM is positioned to fully unleash the promise of CRM with an innovative CRM system designed for every individual who engages with customers: sellers, marketers, customer support agents, receptionists, and executives. Sugar fuses the straightforward simplicity, mobility, and social aspects of a consumer app with the business process optimization of conventional CRM.


SugarCRM develops CRM software in five editions:

  • Sugar Community Edition (Open Source)
  • Sugar Professional
  • Sugar Corporate
  • Sugar Enterprise
  • Sugar Ultimate

Deployment options

SugarCRM offers 4 different deployment options. Customers can deploy Sugar as a software as a service (SaaS) solution in the Sugar Cloud, as an on-premises solution behind their firewall, in the cloud of one of SugarCRM’s partners or in the public cloud, including Amazon Elastic Compute Cloud, Windows Azure Services Platform, Rackspace Cloud,IBM SmartCloud Enterprise.